Refund and Returns Policy


  • All prices of the product are mentioned in INR. (Indian Rupees).
  • 5% GST extra applicable on prices.
  • All orders will be processed & shipped, after receiving the payment is received. We will accept the payments through electronic mode only i.e. Debit/Credit card, Net Banking, Wire Transfer (Bank Transfer | NEFT/RTGS), Paytm, UPI.
  • In case, where we have accepted the payment, but the product becomes unavailable for any reason, we will inform you ASAP, and arrange for the refund OR customer can choose another product for same range.
  • Shipping charges are to be borne by customer only and it will vary as per city and state.


We are committed to deliver the ordered products to the right customers within stipulated time, so you can set aside all your apprehensions and avail our services without any reluctance.

We provide you with a well-established delivery mechanism that ensures the products ordered by you reach without any defect, damage or quality-issues.

Orders are shipped and delivered through leading courier services, ensuring the buyers an accurate delivery, in good condition, and on right time.

All the orders are shipped within 3 working days or as per the date agreed at the time of order confirmation. Additionally the customer will be provided with the Tracking details to track their order online, after it is shipped.

Please note that if there are any Octroi or State/City duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. Such duties and taxes are not a part of the customer’s payment made to us.

We shall not be responsible for any kind of delay caused due to any unforeseen reasons by the courier company in delivering the parcel to the customers.

Any lost or damaged product (while in transit) needs to be notified on the way bill copy of the courier/India Post and has to be taken care by customer only. ‘Fashion Mania’ is not liable to compensate for any damages or lost products. All our parcels come with our branding tape on it. We do not ship parcel’s by any other name. Note: We are not liable to pay or reimburse for any order lost or stolen while in transit with any delivery service/transport.


All orders will be processed & shipped, once payment is cleared. We accept payment via below modes:

Direct Bank deposits [Cash deposits/Cheque deposits].

NEFT / RTGS. (Wire Transfer)

Debit Card | Credit Card | Net-Banking.


Cheques/ Demand Drafts payable at par.

In case of cash deposits, Customer is required to notify the correct PAN number at the time of placing the orders.


All payments should be notified pre and post deposition.

Please do keep proofs of your payments with you until the order is delivered to you. We may ask you details or picture of your payment just as a security protocol for confirmation.

Cheques/demand drafts if sent must be received within 4 business days of the orders. Cheque purchases will be shipped post cheques cleared.

Payment gateway charges are extra for payments done by Credit/Debit Cards, Net-Banking.


We DO-NOT accept returns of Goods once purchased from our Company. We offer best quality indeed; however, if there are any damages, we’ll try to replace damaged products subject to available stocks.

At the time of receiving parcel, if the package is damaged or opened or comes by any other branding pacakging except ours, it is advisable not to accept it. That parcels if accepted are not eligible for returns/refunds from our side.

Damaged products needs to be notified on the date of delivery and should be sent be back to us within 7 days after receiving the products.

Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products.  We will not register the complaint after the lapse of 24 hrs. We may ask for digital picture of the product in order to review the same.

Return shipment charges are to be borne by the customer only.

Return request will not be accepted for custom made or stitched clothes.

PRIVACY POLICY:, through its website, is extremely proud of it’s commitment to protect your privacy. We value your privacy and trust in us. We work hard to protect your privacy so that you can safely use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be secured as you make full use of our Site. For further details/query regarding the privacy policy, you may contact us at

We respect your privacy and are committed to maintaining it. When you shop on our shopping store, we will ask you to input your information and will collect Personal Information from you such as your name, e-mail address, billing address, shipping address, telephone/ mobile number, product selections, credit card or other payment information and password.

We recognize your right to confidentiality and are committed to protecting your privacy. We do not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give to us is held with the utmost care and security. The information so collected  is used primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. When navigating our web site, personal information about you is not collected automatically or without your knowledge.

We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

We will not release your Personal Information to any company outside for mailing or marketing purposes.

We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer. `Cookies` cannot harm your computer and do not contain any personal or private information. We do not hold any of your credit card information. This information is securely collected by our authorized payment processors.

We always strive to respect the privacy of our customers completely. We use the information so collected on the Store to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

With the industry’s most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.


As prices are very secretive and sensitive issue for any company; therefore, all prices are shared under a compliance of placing orders with us. Prices are not permanent and can be changed periodically.

Photos displayed at the websites are for References Purpose Only and is the property of Fashion Mania. Any misuse of the Pictures/ descriptions of the products will invite legal actions from Fashion Mania

All the products sold by us are legally provided by various firms and brands. We don’t hold any grievances caused due to copying of designs done by any third party firm. We don’t design or manufacture the products sold through the website. The place of jurisdiction shall be exclusively in Ghaziabad, India. Any grievances if caused are to be taken under Ghaziabad Jurisdiction Only. 


The information contained in this website is for general information purposes only. The information is provided by Fashion Mania and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Every attempt is made to bring you best quality products but considering the nature of the items (fancy and decorative), warranty of the product is not available unless specified. We try our best to describe the item as it is.

Customer satisfaction is of topmost priority. Further to entertain your queries, we have a customer care, which is dedicated to resolving all your problems. You can connect to our support channel online and know more about the shipping as well as the delivery process.

Need help?

Contact us at {email} for questions related to refunds and returns.

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